Iceland On Image 旅拍服务条款
Photography, Videography & Styling Terms and Conditions
最后更新：2026年10月
Iceland On Image 由冰岛注册公司 Studio-fræ ehf. 运营，提供固定日期的冰岛旅拍体验服务。本条款适用于通过 Iceland On Image 预订的旅拍套餐，包括摄影、摄像、化妆造型及相关组合服务。
具体服务内容、日期、人员配置、价格及交付标准，以双方确认的订单为准。服务费用原则上不包含客户交通接送、住宿、餐饮及其他个人旅行费用，客户应自行安排前往约定集合地点的交通。
客户确认接受本条款并完成约定付款后，双方按照订单及本条款履行服务。
第一条｜预订与付款
1.1 预订确认
客户应在提交预订申请后24小时内支付订单要求的预订金或全款。工作室收到款项并确认订单后，预约正式成立，并为客户预留约定日期及相应工作人员档期。逾期未付款的预约，工作室有权取消并重新开放档期。
1.2 订单调整
订单确认后，客户提出增加服务、改变路线、延长工作时间或其他调整时，工作室可根据实际情况另行报价，经双方确认后安排。服务项目增减产生的费用差异，统一在尾款中结算；已付清全款的订单，差额另行结算。
1.3 余款支付
客户应在拍摄结束后24小时内结清余款。如客户未按期支付到期款项，且不存在依法可以暂缓付款的情形，工作室可暂停后期制作及文件交付，直至款项结清，交付期限相应顺延。
1.4 付款与汇率
订单以双方确认的币种及金额结算。通过信用卡、银行转账或第三方支付平台付款时，产生的汇率差异及银行手续费，以实际支付渠道的规则为准。
第二条｜服务安排
2.1 工作人员
工作室根据订单安排具备相应专业能力的摄影师、摄像师、造型师及其他工作人员，包括合作的独立专业人员。工作室可根据实际需要调整工作人员配置，并安排具备相应能力的替代人员，同时及时告知客户。人员调整不影响订单约定的服务内容、标准、交付项目及价格。
2.2 艺术创作
摄影、摄像及后期制作由工作人员根据专业经验及工作室作品风格完成。客户可提前提出拍摄偏好及参考意见，工作人员将在实际条件允许的情况下予以考虑。实际效果可能因天气、光线、环境及个人表现而有所差异。
2.3 客户配合与责任
客户应按时到达集合地点，并提前完成必要准备，合理配合工作人员的服务安排。因客户迟到、准备不足、提前结束拍摄、临时改变安排或其他客户自身原因，可能导致拍摄时间缩短、拍摄内容减少、路线调整或实际拍摄数量低于订单约定的最低数量。对于上述客户原因直接造成的服务内容减少、拍摄数量不足或部分项目无法完成，工作室不承担相应违约责任，亦无义务提供免费补拍、延长服务时间或退还相应费用。客户如需延长服务时间或增加拍摄内容，须经工作室确认，并另行结算相关费用。
2.4 拍摄路线调整
工作室可根据天气、道路、景点开放情况及安全条件，合理调整拍摄时间、地点、路线及顺序。如调整后的服务时长、人员配置及交付内容保持一致，并提供合理可比的替代地点，原则上视为正常履行订单。如调整涉及不同价格的拍摄路线或服务项目，工作室将提前向客户说明费用差异，经双方确认后调整订单金额。增加的费用在尾款中补齐，减少的费用从尾款中扣除；如客户已付清全款，差额另行结算。如订单明确约定不可替代的核心拍摄项目，而该项目无法完成，双方应协商调整服务内容及相应费用。
2.5 第三方费用
场地预约、门票、接驳车票及其他第三方费用，除订单明确包含外，由客户承担。
第三条｜化妆造型
3.1 服务范围
工作室根据订单提供化妆、发型设计、试妆及跟妆服务，具体内容、时间、地点及费用以订单为准。
3.2 造型沟通与准备
客户应提前与造型师沟通造型偏好、特殊需求及相关准备事项，并按照建议完成必要的皮肤、头发及其他准备工作。因客户迟到、准备不足或临时改变要求而影响服务的，造型师可根据实际情况调整安排。
3.3 配饰与特殊造型
工作室根据现有库存提供基础饰品及常规造型配件。特殊饰品、假发、接发及其他特殊造型需求应提前协商，额外材料及服务费用由双方事先确认。未经提前确认的特殊需求，造型师可根据现场条件决定是否接受。
3.4 造型确认
妆容及发型完成后，客户应现场检查并及时提出合理调整意见。客户确认后，单次妆发服务视为完成。
3.5 皮肤与过敏
客户应提前告知已知的过敏、皮肤疾病、近期治疗及其他可能影响化妆安全的情况。工作室按照合理专业标准提供服务，出现明显不适或安全风险时，造型师可调整或暂停服务。
3.6 造型效果与持久度
造型效果受到个人肤质、发质及面部特征影响，持久度受到冰岛天气、风力、湿度及个人活动等因素影响。工作室将采取合理的造型及定妆措施，但无法保证造型在整个拍摄期间始终保持初始状态。
3.7 跟妆与额外服务
单次妆发完成并经客户确认后，服务即告结束。后续补妆、发型调整及持续陪同协助属于跟妆服务，具体范围以订单为准。增加服务人数、变更地点或延长服务时间，须经双方确认，并可能产生额外费用。
3.8 服务中断
如客户身体状况或现场卫生、安全条件不适合继续服务，造型师可暂停服务并协商解决。因任何一方原因导致服务无法完成的，按照实际履行情况及双方责任处理。
第四条｜照片与视频交付
4.1 交付标准
照片及视频的交付项目、数量、格式、规格及交付期限，以订单为准。
4.2 摄影原片
原片为未经人工筛选及精修的相机直出 JPG 照片，工作室原则上交付拍摄当天产生的全部可读取原片。订单中「400+张」等数量，代表正常完成订单情况下承诺的最低拍摄张数（快门次数）。实际拍摄及交付数量根据当天拍摄内容、现场条件及拍摄情况而有所不同，以当天实际拍摄成果为准。原片可能包含重复构图、失焦、曝光异常、表情及动作不理想等情况。
原片以适合社交媒体分享及日常手机浏览的分辨率交付。高清打印级文件仅适用于订单约定的精修照片，原片不包含高清打印版本。
4.3 精修照片与视频
精修照片及视频成片按照订单约定制作。具体后期风格、调色、剪辑及音乐选择由工作室根据专业判断完成。超出订单约定的复杂合成、大范围修改及其他特殊后期需求，可另行报价。
4.4 文件交付范围
RAW照片、视频原始素材、工程文件及其他制作过程文件不属于标准交付范围。
4.5 下载与保存
工作室通过网络链接交付文件，客户应在收到交付通知后30天内完成下载及备份。工作室自拍摄日期起保存照片及视频原始素材一年，客户应在保存期限届满前完成选片，并为后期制作预留合理时间。保存期届满后，工作室可删除相关文件；延期保存或重新上传可另行协商。
第五条｜后期制作与修改
5.1 后期风格
客户可在后期制作开始前提出合理要求。工作室按照订单约定及自身作品风格完成后期制作。
5.2 常规修改
客户应在收到最终作品后7天内，一次性汇总并提交合理的常规修改意见，工作室在原订单服务范围内处理相关修改。逾期提出的额外修改需求，工作室可另行报价。作品存在实际交付或制作质量问题的，工作室将根据具体情况处理。
第六条｜版权与作品使用
6.1 著作权
摄影及视频作品的著作权归依法享有相应权利的创作者或权利人所有，购买服务不构成著作权转让。
6.2 客户使用
客户可将已交付作品用于个人保存、私人分享及个人社交媒体发布。商业广告、品牌推广、商业出版及其他商业用途须另行取得授权。
6.3 工作室作品展示
工作室可在获得客户明确授权后，将涉及客户肖像的摄影及视频作品用于官方网站、社交媒体、作品集及品牌宣传。授权范围及具体选择以客户预订时确认的独立作品展示授权为准。客户可随时撤回授权，工作室将按照适用的数据保护规定处理后续使用及已发布内容。
第七条｜天气与拍摄调整
7.1 天气评估
工作室以拍摄前一日18:00（冰岛当地时间）的官方天气预报及预警为重要参考，并根据最新天气、道路及安全情况调整安排。
7.2 黄色及以下预警
原则上可继续拍摄，工作室可根据实际情况调整拍摄时间、路线及地点，调整范围按照第2.4条执行。
7.3 橙色及以上预警
工作室将评估实际风险，并优先考虑安全可行的替代安排。如无法安全拍摄且无法提供合理替代方案，工作室可取消服务。尚未提供的服务费用原则上退还；已完成服务及客户事先知悉、合理发生且无法退还的第三方费用，可根据实际情况结算。
7.4 改期与取消
天气原因改期须经双方确认，并以工作人员档期允许为前提。如工作室提出符合第2.4条的合理替代方案，而客户因个人偏好拒绝并主动取消，原则上适用第8.2条。
7.5 安全决定
工作人员有权暂停、调整或终止存在明显安全风险的拍摄安排。
第八条｜取消预约
8.1 工作室取消
如工作室因疾病、意外或其他原因无法履行订单，将尽合理努力提供替代安排。无法提供合理替代服务时，按照实际未履行的服务处理退款或其他补救。天气及不可抗力情况按照第七条及第十条处理。
8.2 客户主动取消
客户取消已确认订单时，原则上按照以下标准退还已支付的服务费用：
距拍摄日期 退款比例
提前15天及以上 100%
提前8–14天 80%
提前3–7天 20%
不足3天 0%
取消时间以工作室收到客户明确书面通知的时间为准，按照冰岛当地时间计算。客户事先知悉并同意、工作室已合理支付且无法退还的第三方费用，可根据实际情况另行结算，相关费用不重复扣除。
8.3 未参加拍摄
客户未按约定参加拍摄，且服务无法在原定日期内合理完成的，原则上按当日取消处理。
第九条｜改期
9.1 改期安排
改期须经双方确认，并以工作人员及相关资源可用为前提。
9.2 费用处理
已支付服务费用原则上转移至新日期。改期产生的额外交通、住宿、场地及第三方费用，经客户确认后另行收取。
9.3 改期后取消
客户在原定拍摄日期前14天内申请改期，且工作室同意保留原订单并调整拍摄日期的，如客户随后取消订单，分别按照原拍摄日期及新拍摄日期计算退款比例，原则上适用其中较低的退款比例。
对于提前15天及以上确认的改期，后续取消按照新的拍摄日期计算取消期限。
第十条｜不可抗力与服务中断
因自然灾害、极端天气、政府限制、重大交通中断或其他双方无法合理控制的事件影响服务时，双方应优先协商替代安排。如服务无法完成，工作室根据已提供的服务及合理发生、无法退还的费用结算，并退还相应剩余金额。因设备故障、工作人员突发疾病等原因导致服务或交付受到影响时，工作室应及时说明并提供合理补救。
第十一条｜个人安全
11.1 户外风险
冰岛户外拍摄可能涉及湿滑地面、隐蔽坑洞、松动岩石、不平整地形、突发海浪及其他自然风险。工作室及工作人员将采取合理安全措施，并就已知或合理可预见的重要风险作出必要提醒。
11.2 客户安全责任
客户应根据自身身体状况及现场环境保持合理注意，在行走、后退、转身、攀爬或改变站位前，主动观察周围环境并确认落脚点安全。摄影师提供的姿势及移动方向建议属于创作指导，客户应根据现场实际情况判断行动安全，并有权拒绝危险动作。
11.3 事故责任
对于工作人员已履行合理安全注意义务后仍无法合理预见或避免的自然风险，责任按照实际原因确定。因工作人员不合理的危险指挥、未尽合理安全注意义务或设备使用不当造成的损害，工作室承担相应责任。因客户擅自进入危险区域、违反明确安全提醒或自行从事危险活动造成的损害，按照实际过错确定责任。
11.4 个人旅行安排
客户自行安排交通、住宿及其他个人旅行活动，并承担相应责任。需要专业向导、特殊安全装备或许可的活动，应由符合要求的专业服务提供者安排。
第十二条｜投诉与争议
客户可通过工作室指定联系方式提出投诉，工作室将在5个工作日内回应。双方应优先通过友好协商解决争议。
第十三条｜隐私与个人资料
工作室根据适用的数据保护法律处理客户姓名、联系方式、订单信息、照片及视频等个人资料。相关资料用于订单管理、服务提供、作品制作及交付，并可在必要范围内提供给参与服务的工作人员及供应商。
客户享有访问、更正、删除个人资料及其他适用权利。作品公开展示及宣传使用按照第六条的授权规定执行，详细的数据处理规则以工作室另行公布的隐私政策为准。
第十四条｜条款适用与修改
本条款适用于 Iceland On Image 提供的旅拍套餐及相关组合服务。客户如对具体服务安排或条款内容有特殊需求，可在预订前与工作室协商，并通过书面方式另行约定。经双方确认的特殊约定优先适用于相应订单。
本条款的解释与执行适用冰岛法律。任何条款均不得排除或限制适用法律规定的强制性消费者权利；如个别条款与强制性法律规定冲突，以相关法律规定为准，其余条款继续有效。
工作室可根据业务及法律要求更新服务条款。已确认订单适用预订时双方接受的条款版本，除非双方书面同意修改。
Studio-fræ ehf.
Iceland On Image
Reykjavík, Iceland
最后更新：2026年10月
Iceland On Image
Photography, Videography & Styling Terms and Conditions
Last Updated: October 2026
Iceland On Image is operated by Studio-fræ ehf., a company registered in Iceland, and provides photography experiences in Iceland on pre-booked dates. These Terms and Conditions apply to photography packages booked through Iceland On Image, including photography, videography, hair and makeup styling, and related combined services.
The specific services, dates, personnel, prices, and deliverables shall be determined by the confirmed booking. Unless expressly included in the booking, service fees do not cover the Client’s transportation, accommodation, meals, or other personal travel expenses. The Client is responsible for arranging transportation to the agreed meeting location.
By accepting these Terms and Conditions and completing the required payment, the Client agrees to the terms governing the confirmed booking.
1. Booking and Payment
1.1 Booking Confirmation
The Client must pay the required deposit or full amount within 24 hours of submitting a booking request. A booking is confirmed only after the Studio has received the required payment and issued confirmation. The Studio will then reserve the agreed date and relevant personnel. If payment is not received within the specified period, the Studio reserves the right to release the reservation.
1.2 Booking Changes
After confirmation, requests for additional services, route changes, extended working hours, or other modifications are subject to availability and may incur additional charges. Such changes must be agreed upon by both parties. Any price difference resulting from changes to the booked services will be settled with the final payment. If the booking has already been paid in full, the difference will be settled separately.
1.3 Final Payment
The outstanding balance must be paid within 24 hours after the photography session. If the Client fails to pay an amount when due, and has no legal entitlement to withhold payment, the Studio may suspend post-production and file delivery until payment is received. Delivery deadlines will be extended accordingly.
1.4 Payment and Exchange Rates
Payments shall be made in the currency and amount specified in the confirmed booking. Any exchange rate differences, bank charges, or payment processing fees arising from credit card payments, bank transfers, or third-party payment platforms shall be subject to the applicable payment provider’s terms.
2. Service Arrangements
2.1 Personnel
The Studio will assign suitably qualified photographers, videographers, makeup artists, and other personnel according to the booking, including independent professionals working in collaboration with the Studio. The Studio may adjust personnel arrangements when necessary and appoint suitably qualified replacements, while informing the Client in a timely manner. Such changes shall not affect the agreed scope of services, service standards, deliverables, or price.
2.2 Artistic Direction
Photography, videography, and post-production are carried out according to the professional judgment of the assigned personnel and the Studio’s established artistic style. The Client may communicate preferences and provide references in advance, which will be considered where reasonably practicable. Actual results may vary depending on weather, lighting, surroundings, and individual appearance or performance.
2.3 Client Cooperation and Responsibility
The Client must arrive at the agreed meeting location on time, complete necessary preparations, and reasonably cooperate with the service arrangements. Delays, insufficient preparation, early termination of the session, last-minute changes, or other circumstances attributable to the Client may result in reduced shooting time, fewer locations or activities, route adjustments, or a final number of photographs below the minimum specified in the booking.
The Studio shall not be liable for any reduction in services, shortfall in photograph numbers, or inability to complete certain activities directly caused by such circumstances. In these cases, the Studio is not obligated to provide complimentary reshoots, extend service hours without charge, or issue refunds for the affected services. Any request for additional shooting time or services must be approved by the Studio and may incur additional charges.
2.4 Route and Location Adjustments
The Studio may reasonably adjust shooting times, locations, routes, or the order of activities due to weather, road conditions, site accessibility, or safety considerations. Where the adjusted arrangements maintain the agreed service duration, personnel, and deliverables, and provide reasonably comparable alternative locations, the booking will generally be considered fulfilled.
If an adjustment involves a route or service with a different price, the Studio will explain the difference in advance and adjust the booking amount upon mutual agreement. Additional charges will be added to the final payment, while reductions will be deducted from it. If the booking has already been paid in full, the difference will be settled separately.
If the booking expressly includes an essential, non-substitutable shooting location or activity that cannot be provided, the parties shall discuss an appropriate adjustment to the services and corresponding fees.
2.5 Third-Party Expenses
Venue reservations, admission tickets, shuttle tickets, and other third-party expenses are the Client’s responsibility unless expressly included in the confirmed booking.
3. Hair and Makeup Styling
3.1 Scope of Services
The Studio provides makeup application, hairstyling, makeup trials, and on-location touch-up services according to the confirmed booking. The scope, timing, location, and fees of such services shall be determined by the booking.
3.2 Consultation and Preparation
The Client should communicate styling preferences, special requirements, and relevant preparation needs to the stylist in advance and follow reasonable instructions regarding skin, hair, and other preparations. If the Client is late, inadequately prepared, or makes last-minute changes, the stylist may adjust the service arrangements accordingly.
3.3 Accessories and Special Styling
The Studio may provide basic accessories and standard styling items from its available inventory. Special accessories, wigs, hair extensions, and other specialised styling requests must be discussed in advance. Additional materials and service fees must be agreed upon beforehand. The stylist may decline special requests that have not been arranged in advance, depending on the circumstances on the day.
3.4 Styling Approval
Upon completion of hair and makeup styling, the Client should inspect the results and promptly request any reasonable adjustments. Once the Client has approved the completed styling, the individual hair and makeup service shall be considered completed.
3.5 Skin Conditions and Allergies
The Client must disclose any known allergies, skin conditions, recent treatments, or other circumstances that may affect the safety of makeup application. The Studio will provide services with reasonable professional care. The stylist may modify or suspend the service if significant discomfort or a safety concern arises.
3.6 Styling Results and Longevity
Styling results depend on individual skin type, hair texture, and facial features. Their longevity may be affected by Icelandic weather, wind, humidity, and the Client’s activities. The Studio will use reasonable styling and setting techniques but cannot guarantee that hair and makeup will remain in their original condition throughout the entire session.
3.7 Touch-Up and Additional Services
A single hair and makeup service ends once the styling has been completed and approved by the Client. Subsequent makeup touch-ups, hairstyle adjustments, and continuous on-location styling assistance constitute additional touch-up services, the scope of which shall be determined by the booking. Additional clients, location changes, or extended service hours require mutual agreement and may incur additional charges.
3.8 Service Interruption
The stylist may suspend services and discuss appropriate arrangements if the Client’s physical condition or the hygiene or safety conditions at the location make it unsuitable to continue. If a service cannot be completed due to circumstances attributable to either party, the matter shall be resolved according to the services actually provided and the respective responsibilities of the parties.
4. Photo and Video Delivery
4.1 Delivery Specifications
The deliverables, quantities, formats, resolutions, and delivery deadlines for photographs and videos shall be determined by the confirmed booking.
4.2 Original JPG Photographs
Original photographs are camera-generated JPG files that have not been individually selected or retouched. The Studio will generally deliver all readable original JPG photographs captured during the session.
Quantities stated in the booking, such as “400+ photographs”, represent the minimum number of photographs to be captured (shutter actuations) under normal completion of the booked service. The actual number of photographs captured and delivered may vary depending on the activities, conditions, and circumstances of the session. The final delivery will reflect the photographs actually captured.
Original photographs may include repeated compositions, out-of-focus images, exposure irregularities, or unflattering expressions and poses.
Original JPG photographs will be delivered at a resolution suitable for social media sharing and everyday viewing on mobile devices. High-resolution, print-quality files are provided only for the retouched photographs specified in the booking. High-resolution, print-quality versions of the original JPG photographs are not included.
4.3 Retouched Photographs and Edited Videos
Retouched photographs and edited videos will be produced according to the confirmed booking. The Studio retains professional discretion over editing style, colour grading, video editing, and music selection. Complex compositing, extensive revisions, or other special post-production requests outside the agreed scope may incur additional charges.
4.4 Excluded Files
RAW photographs, unedited video footage, project files, and other production materials are not included in the standard deliverables.
4.5 Download and Storage
Files will be delivered through an online download link. The Client is responsible for downloading and backing up all delivered files within 30 days of receiving the delivery notification.
The Studio will retain original photo and video materials for one year from the shooting date. The Client must complete photograph selection before the retention period expires and allow reasonable time for post-production. After the retention period, the Studio may delete the relevant files. Extended storage or re-uploading may be arranged separately.
5. Post-Production and Revisions
5.1 Editing Style
The Client may communicate reasonable editing preferences before post-production begins. The Studio will complete post-production in accordance with the confirmed booking and its established artistic style.
5.2 Standard Revisions
The Client should submit all reasonable standard revision requests together within seven days of receiving the final deliverables. The Studio will address revisions that fall within the original scope of services.
Additional revision requests submitted after this period may incur extra charges. Any actual defects in the delivered work or production quality will be assessed and addressed according to the circumstances.
6. Copyright and Use of Work
6.1 Copyright Ownership
Copyright in photographs and videos remains with the respective creators or other lawful rights holders. Purchasing the services does not constitute a transfer of copyright.
6.2 Client Usage Rights
The Client may use the delivered photographs and videos for personal archiving, private sharing, and posting on personal social media accounts. Commercial advertising, brand promotion, commercial publication, and other commercial uses require separate authorisation.
6.3 Studio Portfolio and Promotional Use
The Studio may use photographs and videos depicting identifiable Clients on its official website, social media accounts, portfolios, and promotional materials only after obtaining the Client’s explicit authorisation.
The scope of such authorisation shall be determined by the separate portfolio and promotional use consent confirmed by the Client during booking. The Client may withdraw consent at any time, and the Studio will handle subsequent use and previously published materials in accordance with applicable data protection requirements.
7. Weather and Shooting Adjustments
7.1 Weather Assessment
The Studio will use official weather forecasts and warnings available at 18:00 Icelandic local time on the day before the scheduled session as an important reference. Arrangements may be further adjusted according to updated weather forecasts, road conditions, and safety considerations.
7.2 Yellow Warnings or Lower
Sessions may generally proceed under yellow weather warnings or lower, subject to appropriate adjustments to shooting times, routes, or locations. Such adjustments shall be governed by Section 2.4.
7.3 Orange Warnings or Higher
In the event of an orange weather warning or higher, the Studio will assess the actual risks and prioritise safe and practicable alternatives.
If the session cannot be conducted safely and no reasonable alternative is available, the Studio may cancel the service. Fees attributable to services not provided will generally be refunded. Services already performed and reasonable, non-refundable third-party expenses previously disclosed to the Client may be settled according to the circumstances.
7.4 Rescheduling and Cancellation
Weather-related rescheduling requires mutual agreement and is subject to personnel availability.
If the Studio offers a reasonable alternative consistent with Section 2.4 and the Client declines it for personal preference reasons and chooses to cancel, the cancellation policy in Section 8.2 will generally apply.
7.5 Safety Decisions
Studio personnel may suspend, modify, or terminate any shooting arrangements that present significant safety risks.
8. Cancellation Policy
8.1 Cancellation by the Studio
If the Studio is unable to fulfil a booking due to illness, accidents, or other circumstances, it will make reasonable efforts to provide alternative arrangements.
If no reasonable alternative service can be provided, refunds or other remedies will be determined according to the services not performed.
Weather-related events and force majeure circumstances shall be governed by Sections 7 and 10.
8.2 Cancellation by the Client
If the Client cancels a confirmed booking, refunds of service fees already paid will generally be calculated according to the following schedule:
Notice Before Scheduled Session Refund Percentage
15 days or more 100%
8–14 days 80%
3–7 days 20%
Less than 3 days 0%
The cancellation date and time shall be determined by when the Studio receives the Client’s clear written cancellation notice, based on Icelandic local time.
Reasonable third-party expenses that were disclosed to and approved by the Client, have already been incurred by the Studio, and are non-refundable may be settled separately. No expense shall be deducted more than once.
8.3 Failure to Attend
If the Client fails to attend the scheduled session and the services cannot reasonably be completed on the original date, the booking will generally be treated as a same-day cancellation.
9. Rescheduling
9.1 Rescheduling Arrangements
Rescheduling requires mutual agreement and is subject to the availability of personnel and other necessary resources.
9.2 Payment Arrangements
Payments already made will generally be transferred to the new date. Additional transportation, accommodation, venue, or third-party expenses arising from rescheduling will be charged separately upon the Client’s approval.
9.3 Cancellation After Rescheduling
If the Client requests rescheduling within 14 days of the original shooting date and the Studio agrees to retain the booking and move it to a new date, any subsequent cancellation will generally be assessed using both the original and rescheduled dates. The lower of the two applicable refund percentages will apply.
If rescheduling is confirmed 15 days or more before the original shooting date, any subsequent cancellation will be assessed according to the new shooting date.
10. Force Majeure and Service Interruptions
If services are affected by natural disasters, extreme weather, government restrictions, major transportation disruptions, or other circumstances beyond the reasonable control of either party, both parties shall first seek suitable alternative arrangements.
If the services cannot be completed, the Studio will settle the booking based on services already provided and reasonable, non-refundable expenses incurred, and refund any remaining applicable amount.
If equipment failure, sudden illness of personnel, or other operational circumstances affect the provision or delivery of services, the Studio will promptly inform the Client and provide reasonable remedies.
11. Personal Safety
11.1 Outdoor Risks
Outdoor photography in Iceland may involve slippery surfaces, concealed holes, loose rocks, uneven terrain, unexpected ocean waves, and other natural hazards. The Studio and its personnel will take reasonable safety precautions and provide appropriate warnings regarding significant risks that are known or reasonably foreseeable.
11.2 Client Safety Responsibilities
The Client must exercise reasonable care in accordance with their physical condition and the surrounding environment. Before walking, stepping backwards, turning, climbing, or changing position, the Client should observe the surroundings and ensure that the intended footing is safe.
Posing instructions and suggested movements from the photographer are intended as creative guidance. The Client should independently assess the safety of any movement under the actual conditions and may decline any action considered unsafe.
11.3 Liability for Accidents
Responsibility for natural hazards that could not reasonably have been anticipated or avoided despite appropriate safety precautions will be determined according to the actual circumstances.
The Studio shall bear responsibility for harm caused by unreasonable or unsafe instructions, failure to exercise reasonable care, or improper use of equipment by its personnel.
Where harm results from the Client entering hazardous areas without authorisation, disregarding clear safety warnings, or independently engaging in dangerous activities, responsibility shall be determined according to the respective fault of the parties.
11.4 Personal Travel Arrangements
The Client is responsible for arranging and managing their own transportation, accommodation, and other personal travel activities.
Activities requiring professional guides, specialised safety equipment, or permits must be arranged through appropriately qualified service providers.
12. Complaints and Dispute Resolution
The Client may submit complaints through the Studio’s designated contact channels. The Studio will respond within five business days.
Both parties shall first seek to resolve disputes through amicable discussions.
13. Privacy and Personal Data
The Studio processes personal data, including names, contact details, booking information, photographs, and videos, in accordance with applicable data protection laws.
Such information is used for booking administration, service provision, production, and delivery. Where necessary, relevant information may be shared with personnel and service providers involved in fulfilling the booking.
The Client has applicable rights to access, rectify, or request the deletion of personal data, as well as other rights provided by data protection law.
Public display and promotional use of photographs and videos shall be governed by Section 6. Further details regarding the processing of personal data are provided in the Studio’s separate Privacy Policy.
14. Application and Amendments
These Terms and Conditions apply to photography packages and related combined services provided by Iceland On Image.
Clients with special requirements concerning service arrangements or contractual terms may discuss them with the Studio before booking and agree to specific arrangements in writing. Any mutually confirmed special arrangements shall take precedence over the corresponding provisions of these Terms and Conditions for the relevant booking.
These Terms and Conditions shall be governed by and interpreted in accordance with Icelandic law. Nothing in these Terms and Conditions excludes or restricts mandatory consumer rights under applicable law. If any provision conflicts with mandatory legal requirements, the relevant legal requirements shall prevail, while the remaining provisions shall continue in effect.
The Studio may update these Terms and Conditions to reflect business or legal requirements. Confirmed bookings shall remain subject to the version accepted at the time of booking unless both parties agree otherwise in writing.
Studio-fræ ehf.
Iceland On Image
Reykjavík, Iceland
Last Updated: October 2026
These Terms and Conditions are governed by Icelandic law. Studio-fræ ehf. reserves the right to interpret and amend these Terms and Conditions, subject to applicable law.