Wedding Terms and Conditions
婚礼服务条款与条件
最后更新：2026年10月
Iceland On Image 由冰岛注册公司 Studio-fræ ehf. 运营，提供冰岛婚礼策划、婚礼仪式安排、摄影、摄像、化妆造型及相关组合服务。
本条款中：
工作室：指 Studio-fræ ehf.（Iceland On Image）。
客户：指预订婚礼服务的个人或双方确认的订单预订人。
供应商：指参与婚礼服务的场地、主持人、摄影师、摄像师、造型师及其他专业服务提供者。
具体服务内容、婚礼日期、地点、人员配置、价格及交付标准，以双方确认的订单为准。
除订单明确包含外，服务费用原则上不包含客户及宾客的交通、住宿、餐饮及其他个人旅行费用。客户应自行安排前往约定集合地点的交通。
客户确认接受本条款并完成约定付款后，双方按照订单及本条款履行服务。
第一条｜预订与付款
1.1 预订确认
客户应在提交正式预订申请后 24 小时内支付订单要求的预订金或全款。工作室收到款项并确认订单后，预约正式成立，并为客户预留约定日期及相应服务资源。逾期未付款的预约，工作室有权取消并重新开放档期。
1.2 服务内容与报价
婚礼服务项目、供应商配置及费用以双方确认的订单为准。订单确认后，客户提出增加服务、调整婚礼方案、改变地点、延长工作时间或其他变更时，工作室可根据实际情况重新报价，经双方确认后安排。费用差异统一在尾款中结算；已付清全款的订单，差额另行结算。
1.3 余款支付
客户应在婚礼结束后 24 小时内结清余款。如客户未按期支付到期款项，且不存在依法可以暂缓付款的情形，工作室可暂停尚未完成的后期制作及文件交付，直至款项结清，交付期限相应顺延。
1.4 付款与汇率
订单以双方确认的币种及金额结算。通过信用卡、银行转账或第三方支付平台付款时，产生的汇率差异及银行手续费，以实际支付渠道的规则为准。
第二条｜婚礼策划与服务安排
2.1 策划服务范围
工作室根据订单提供婚礼方案沟通、场地及供应商协调、婚礼流程安排、仪式执行及其他约定服务。具体策划范围、工作内容和人员配置以订单为准。
2.2 婚礼准备与沟通
工作室应按照订单及时与客户沟通婚礼准备事项，并合理协调相关供应商。客户应及时提供必要信息、确认婚礼方案、完成相关准备工作，并按照约定时间回复工作室提出的确认需求。因客户延迟确认、提供信息不完整或临时改变安排而影响服务的，工作室可根据实际情况调整执行方案。
2.3 场地与供应商预订
工作室根据确认的婚礼方案协调预订场地、主持人及其他供应商。如原定资源无法成功预订，工作室将及时告知客户，并尽合理努力提供可行的替代时间、场地或供应商。替代方案涉及服务内容或价格变化的，应经双方确认。如无法提供合理替代方案，相关未履行服务的费用应予退还。
2.4 工作人员与供应商调整
工作室可根据实际需要调整工作人员及合作供应商，并安排具备相应专业能力的替代人员，同时及时告知客户。调整原则上应维持订单约定的服务内容、标准及交付项目。如订单明确指定不可替代的核心人员或服务，工作室应就相关变更与客户协商解决。
2.5 婚礼方案调整
工作室可根据场地开放情况、官方限制、供应商安排及安全条件，合理调整婚礼时间、地点、流程及执行顺序。如调整后的仪式性质、主要服务内容及人员配置保持一致，并提供合理可比的替代方案，原则上视为正常履行订单。如调整涉及不同价格的场地或服务项目，双方应确认相应费用差异。订单明确约定不可替代的核心项目而该项目无法完成时，双方应协商调整服务内容及费用。
2.6 客户与宾客配合
客户及参加婚礼的宾客应遵守冰岛当地法律、婚礼场地规定及工作人员的合理安全指引，并尊重婚礼主持人的宗教信仰及仪式要求。因客户或宾客迟到、准备不足、临时改变安排、提前结束活动或其他自身原因，导致婚礼流程延误、服务内容减少或部分项目无法完成的，工作室对上述原因直接造成的影响不承担相应违约责任，亦无义务提供免费补办、延长服务时间或退还相应费用。
2.7 第三方费用
婚礼场地、主持人、许可证、交通接驳、特殊道具及其他第三方费用，除订单明确包含外，由客户承担。因客户原因产生且有合理依据的场地超时费、清洁费、供应商等待费或其他额外费用，经核实后由客户承担。
第三条｜婚姻注册与法律事务
3.1 服务范围
如订单包含冰岛婚姻注册协助服务，工作室按照约定提供申请流程说明、材料整理、文件递交协助及相关机构沟通服务。具体服务范围以订单为准。
3.2 客户资料与申请责任
客户应如实、完整、及时提供申请所需的身份、婚姻状况及其他相关资料，并确保文件真实有效。因客户隐瞒信息、提交虚假或不完整材料、延迟提供文件或不符合申请条件而导致申请延误、失败或产生法律纠纷的，由客户承担相应责任。
3.3 注册结果与法律效力
婚姻注册申请的受理、审核及批准由冰岛相关主管机构决定。工作室负责履行订单约定的协助工作，不保证申请必然获批。客户应自行确认婚姻登记在其国籍国、居住国及其他相关司法管辖区的法律效力，必要时咨询专业法律人士。
3.4 注册服务取消
婚姻注册协助服务涉及行政程序及前期工作。客户取消订单或因自身原因导致申请无法完成时，工作室将不退还此部分的款项。
第四条｜婚礼仪式与现场执行
4.1 仪式安排
婚礼仪式的时间、地点、主持人、仪式形式、布置及其他内容，以确认的婚礼方案为准。工作室负责协调订单约定的服务项目，并根据现场条件合理安排执行顺序。
4.2 仪式时间
客户及宾客应按照约定时间抵达婚礼地点，并遵守场地及主持人的时间要求。因客户或宾客迟到造成仪式缩短、延误、取消或产生额外费用的，按照实际原因及责任处理。
4.3 场地与环境保护
客户及宾客应遵守婚礼场地的环保、清洁及使用规定。未经场地许可，不得擅自使用可能造成环境污染或场地损害的材料，包括不符合场地规定的彩纸、撒花、装饰物及其他物品。因客户或宾客违反规定造成的合理清洁费用、修复费用或罚款，由相应责任方承担。
4.4 供应商服务中断
如婚礼当天供应商因突发疾病、事故或其他原因无法提供约定服务，工作室应及时告知客户，并尽合理努力协调具备相应能力的替代供应商。如无法提供合理替代服务，工作室应就未履行的服务提供相应退款或其他合理补救。
4.5 现场临时需求
客户在婚礼当天提出新增布置、延长服务时间、增加拍摄内容或其他临时需求时，须经工作室及相关供应商确认，并另行结算相关费用。
第五条｜化妆造型
5.1 服务范围
工作室根据订单提供新娘妆发、新郎造型、试妆、跟妆及其他约定服务，具体内容、时间、地点及费用以订单为准。
5.2 造型沟通与准备
客户应提前与造型师沟通造型偏好、特殊需求及准备事项，并按照建议完成必要的皮肤、头发及其他准备工作。因客户迟到、准备不足或临时改变要求而影响服务的，造型师可根据实际情况调整安排。
5.3 配饰与特殊造型
工作室根据现有库存提供基础饰品及常规造型配件。特殊饰品、假发、接发及其他特殊造型需求应提前协商，额外材料及服务费用由双方事先确认。未经提前确认的特殊需求，造型师可根据现场条件决定是否接受。
5.4 造型确认
妆容及发型完成后，客户应现场检查并及时提出合理调整意见。客户确认后，单次妆发服务视为完成。
5.5 皮肤与过敏
客户应提前告知已知的过敏、皮肤疾病、近期治疗及其他可能影响化妆安全的情况。工作室按照合理专业标准提供服务，出现明显不适或安全风险时，造型师可调整或暂停服务。
5.6 造型效果与持久度
造型效果受到个人肤质、发质及面部特征影响，持久度受到冰岛天气、风力、湿度及个人活动等因素影响。工作室将采取合理的造型及定妆措施，但无法保证造型在整个婚礼期间始终保持初始状态。
5.7 跟妆与额外服务
单次妆发完成并经客户确认后，服务即告结束。后续补妆、发型调整及持续陪同协助属于跟妆服务，具体范围以订单为准。增加服务人数、变更地点或延长服务时间，须经双方确认，并可能产生额外费用。
5.8 服务中断
如客户身体状况或现场卫生、安全条件不适合继续服务，造型师可暂停服务并协商解决。因任何一方原因导致服务无法完成的，按照实际履行情况及双方责任处理。
第六条｜摄影与摄像服务
6.1 服务范围
工作室根据订单提供婚礼摄影、摄像及相关影像制作服务。拍摄时长、人员配置、拍摄内容、照片数量、视频规格及其他交付标准，以订单为准。
6.2 艺术创作
摄影、摄像及后期制作由工作人员根据专业经验及工作室作品风格完成。客户可提前提出拍摄偏好及参考意见，工作人员将在实际条件允许的情况下予以考虑。实际效果可能因天气、光线、环境、婚礼流程及个人表现而有所差异。
6.3 拍摄安排
工作人员根据婚礼流程、现场条件及实际拍摄机会合理安排拍摄内容。客户应配合必要的拍摄安排，并协助通知需要参与合影的宾客。因宾客缺席、婚礼流程延误、现场限制或客户临时改变安排，导致部分画面无法拍摄的，按照实际原因及责任处理。
6.4 摄影原片
原片为未经人工筛选及精修的相机直出 JPG 照片，工作室原则上交付拍摄当天产生的全部可读取原片。订单中「400+ 张」等数量，代表正常完成订单情况下承诺的最低拍摄张数（快门次数）。实际拍摄及交付数量根据当天拍摄内容、现场条件及拍摄情况而有所不同，以当天实际拍摄成果为准。原片可能包含重复构图、失焦、曝光异常、表情及动作不理想等情况。原片以适合社交媒体分享及日常手机浏览的分辨率交付，高清打印级文件仅适用于订单约定的精修照片。
6.5 精修照片与视频
精修照片及视频成片按照订单约定制作。具体后期风格、调色、剪辑及音乐选择由工作室根据专业判断完成。
6.6 文件交付范围
RAW 照片、视频原始素材、工程文件及其他制作过程文件不属于标准交付范围。
6.7 下载与保存
工作室通过网络链接交付文件，客户应在收到交付通知后 30 天内完成下载及备份。工作室自拍摄日期起保存照片及视频原始素材一年，客户应在保存期限届满前完成选片，并为后期制作预留合理时间。保存期届满后，工作室可删除相关文件；延期保存或重新上传可另行协商。
第七条｜后期制作与修改
7.1 后期风格
客户可在后期制作开始前提出合理要求。工作室按照订单约定及自身作品风格完成后期制作。
7.2 常规修改
客户应在收到最终作品后 7 天内，一次性汇总并提交合理的常规修改意见，工作室在原订单服务范围内处理相关修改。逾期提出的额外修改需求，工作室可另行报价。作品存在实际交付或制作质量问题的，工作室将根据具体情况处理。
第八条｜版权与作品使用
8.1 著作权
摄影及视频作品的著作权归依法享有相应权利的创作者或权利人所有，购买服务不构成著作权转让。
8.2 客户使用
客户可将已交付作品用于个人保存、私人分享及个人社交媒体发布。商业广告、品牌推广、商业出版及其他商业用途须另行取得授权。
8.3 工作室作品展示
工作室可在获得相关人员明确授权后，将涉及其肖像的摄影及视频作品用于官方网站、社交媒体、作品集及品牌宣传。授权范围及具体选择以独立作品展示授权为准。授权人可随时撤回授权，工作室将按照适用的数据保护规定处理后续使用及已发布内容。
第九条｜天气与婚礼调整
9.1 天气评估
工作室以婚礼前一日 18:00（冰岛当地时间）的官方天气预报及预警为重要参考，并根据婚礼当天的实际天气、道路及安全情况作出合理安排。
9.2 室内婚礼
室内婚礼原则上按照原定计划举行。一般天气变化不影响室内婚礼的正常履行。如因极端天气、道路封闭、官方限制或其他客观原因导致场地无法使用或人员无法安全抵达，按照本合同不可抗力及服务中断的相关条款处理。
9.3 户外婚礼
户外婚礼可能受到降雨、强风、低温、道路状况及其他自然条件影响。工作室将尽最大的努力确保客户顺利完成婚礼，因此工作室有权根据当天当时的天气等自然情况决定改变户外婚礼的计划，在此婚礼计划特指婚礼的地点。如果客户坚持拒绝改变婚礼计划但天气等自然状况与此冲突时，婚礼不得不取消，没有退款。
9.4 婚礼配套外景拍摄及方案降级
婚礼套餐中包含的外景拍摄，应根据婚礼当天的实际天气、道路状况及安全条件安排。如因天气或安全原因无法完成原定外景拍摄，工作室可根据当天实际完成的服务内容，将订单调整至双方确认的婚礼报价表中相应的较低档套餐，并按照两档套餐之间的价格差额向客户退款。婚礼仪式及其他已完成的服务按照原订单执行。套餐降级以实际提供的服务内容及对应套餐配置为依据。如实际完成的服务内容与报价表中的标准套餐配置存在差异，工作室应根据已完成的服务项目及原订单价格结构，合理计算未履行部分的费用并退还相应差额。
9.5 外景拍摄的改期限制
婚礼配套外景拍摄属于婚礼当天的组合服务。如因天气或安全原因无法完成原定外景拍摄，工作室按照第 9.4 条执行套餐降级及差额退款，不另行安排其他日期的免费外景拍摄。
9.6 安全决定
工作室及相关工作人员有权根据实际天气、道路及现场安全条件，暂停、调整或终止存在明显安全风险的户外仪式及外景拍摄安排。
第十条｜取消预约
10.1 工作室取消
如工作室因疾病、意外或其他原因无法履行订单，将尽合理努力提供替代安排。无法提供合理替代服务时，按照实际未履行的服务处理退款或其他补救。天气及不可抗力情况按照第九条及第十二条处理。
10.2 客户主动取消
客户取消已确认婚礼订单时，除婚姻注册协助服务及双方另有明确约定的特殊项目外，原则上按照以下标准退还已支付的服务费用：
距婚礼日期 退款比例
提前30 天及以上 100%
提前 15–29 天 50%
提前 7–14 天 25%
不足 7 天 0%
取消时间以工作室收到客户明确书面通知的时间为准，按照冰岛当地时间计算。客户事先知悉并同意、工作室已合理支付且无法退还的第三方费用，可根据实际情况另行结算，相关费用不重复扣除。
10.3 组合套餐取消
客户预订包含婚礼仪式、摄影、摄像及化妆造型的组合套餐时，所有服务共同构成一笔婚礼订单。整笔订单的取消、改期及退款统一适用本合同的婚礼取消及改期条款。客户申请取消或调整部分服务项目时，工作室可根据实际服务配置、已发生费用及原订单组合优惠情况重新核算价格，经双方确认后调整订单。
10.4 婚姻注册协助服务
婚姻注册协助服务的取消及退款按照第 3.4 条处理。
10.5 未参加婚礼
客户未按约定参加婚礼，且服务无法在原定日期内合理完成的，原则上按当日取消处理。
第十一条｜改期与订单变更
11.1 改期申请
客户应尽量在原定婚礼日期前 15 天以书面方式提出改期或重大方案变更。改期须经双方确认，并以场地、主持人、工作人员及其他相关资源可用为前提。临近婚礼日期提出的调整，工作室将根据实际条件评估可行性。
11.2 费用处理
已支付服务费用原则上转移至新日期。因改期或订单变更产生的场地费用、供应商取消费、交通、住宿、特殊道具及其他合理第三方费用，经客户确认后另行结算。工作室应提供相关费用依据。
11.3 改期后取消
客户在原定婚礼日期前 29 天内申请改期，且工作室同意保留原订单并调整婚礼日期的，如客户随后取消订单，分别按照原婚礼日期及新婚礼日期计算退款比例，原则上适用其中较低的退款比例。对于提前 30 天及以上确认的改期，后续取消按照新的婚礼日期计算取消期限。
第十二条｜不可抗力与服务中断
因自然灾害、极端天气、政府限制、重大交通中断或其他双方无法合理控制的事件影响婚礼时，双方应优先协商替代安排。如服务无法完成，工作室根据已提供的服务及合理发生、无法退还的费用结算，并退还相应剩余金额。因设备故障、工作人员突发疾病或供应商临时无法履约等原因导致服务受到影响时，工作室应及时说明并提供合理补救。
第十三条｜个人安全
13.1 户外风险
冰岛户外婚礼及外景拍摄可能涉及湿滑地面、隐蔽坑洞、松动岩石、不平整地形、突发海浪及其他自然风险。工作室及工作人员将采取合理安全措施，并就已知或合理可预见的重要风险作出必要提醒。
13.2 客户与宾客安全责任
客户及宾客应根据自身身体状况及现场环境保持合理注意，在行走、后退、转身、攀爬或改变站位前，主动观察周围环境并确认落脚点安全。工作人员提供的站位及移动建议属于仪式或拍摄指导，参与人员应根据实际情况判断行动安全，并有权拒绝危险动作。
13.3 事故责任
对于工作人员已履行合理安全注意义务后仍无法合理预见或避免的自然风险，责任按照实际原因确定。因工作人员不合理的危险指挥、未尽合理安全注意义务或设备使用不当造成的损害，工作室承担相应责任。因客户或宾客擅自进入危险区域、违反明确安全提醒或自行从事危险活动造成的损害，按照实际过错确定责任。
13.4 个人旅行安排
客户及宾客自行安排交通、住宿及其他个人旅行活动，并承担相应责任。需要专业向导、特殊安全装备或许可的活动，应由符合要求的专业服务提供者安排。
第十四条｜投诉与争议
客户可通过工作室指定联系方式提出投诉，工作室将在 5 个工作日内回应。双方应优先通过友好协商解决争议。
第十五条｜隐私与个人资料
工作室根据适用的数据保护法律处理客户姓名、联系方式、订单信息、婚姻注册申请资料、照片及视频等个人资料。相关资料用于订单管理、婚礼策划、供应商协调、服务提供、作品制作及交付，并可在必要范围内提供给参与服务的工作人员、供应商及相关主管机构。客户享有访问、更正、删除个人资料及其他适用权利。作品公开展示及宣传使用按照第八条的授权规定执行，详细的数据处理规则以工作室另行公布的隐私政策为准。
第十六条｜条款适用与修改
本条款适用于 Iceland On Image 提供的婚礼策划、仪式安排、摄影、摄像、化妆造型及相关组合服务。客户预订包含婚礼仪式的组合套餐时，相关服务统一适用本合同的取消、改期及退款规定。客户如对具体服务安排或条款内容有特殊需求，可在预订前与工作室协商，并通过书面方式另行约定。经双方确认的特殊约定优先适用于相应订单。本条款的解释与执行适用冰岛法律。任何条款均不得排除或限制适用法律规定的强制性消费者权利；如个别条款与强制性法律规定冲突，以相关法律规定为准，其余条款继续有效。工作室可根据业务及法律要求更新服务条款。已确认订单适用预订时双方接受的条款版本，除非双方书面同意修改。
Wedding Terms and Conditions
Last Updated: October 2026
Iceland On Image is operated by Studio-fræ ehf., a company registered in Iceland, providing wedding planning, wedding ceremony arrangements, photography, videography, hair and makeup styling, and related combined services in Iceland.
For the purposes of these Terms and Conditions:
Studio: Refers to Studio-fræ ehf. (Iceland On Image).
Client: Refers to the individual booking the wedding services or the person identified as the booking party in the order confirmed by both parties.
Service Providers: Refers to venues, celebrants, photographers, videographers, stylists, and other professional service providers involved in delivering the wedding services.
The specific services, wedding date, location, team configuration, pricing, and delivery standards shall be determined by the order confirmed by both parties.
Unless expressly included in the order, service fees generally exclude transportation, accommodation, meals, and other personal travel expenses of the Client and guests. The Client is responsible for arranging their own transportation to the agreed meeting location.
Once the Client has accepted these Terms and Conditions and completed the agreed payment, both parties shall perform their respective obligations in accordance with the confirmed order and these Terms and Conditions.
Article 1 | Booking and Payment
1.1 Booking Confirmation
The Client shall pay the required deposit or full amount within 24 hours of submitting a formal booking request. The booking shall be confirmed once the Studio has received the payment and confirmed the order. The Studio shall then reserve the agreed date and corresponding service resources for the Client. If payment is not received within the specified period, the Studio reserves the right to cancel the pending booking and release the date for other reservations.
1.2 Services and Pricing
The wedding services, service provider arrangements, and fees shall be based on the order confirmed by both parties. After confirmation, if the Client requests additional services, changes to the wedding arrangements or location, extended service hours, or other modifications, the Studio may issue a revised quotation based on the circumstances. Such changes shall be arranged upon confirmation by both parties. Any price differences shall be settled together with the outstanding balance. For orders already paid in full, any differences shall be settled separately.
1.3 Final Payment
The Client shall settle the outstanding balance within 24 hours after the wedding has concluded. If the Client fails to pay an amount due within the specified period, and there is no lawful basis for withholding payment, the Studio may suspend any outstanding post-production work and file delivery until payment has been received. The corresponding delivery deadlines may be extended accordingly.
1.4 Payment and Currency Exchange
Payments shall be made in the currency and amount confirmed by both parties. For payments made by credit card, bank transfer, or third-party payment platforms, any exchange rate differences and bank transaction fees shall be subject to the rules applied by the relevant payment provider.
Article 2 | Wedding Planning and Service Arrangements
2.1 Scope of Planning Services
The Studio shall provide wedding planning consultations, venue and service provider coordination, wedding schedule arrangements, ceremony coordination, and other agreed services in accordance with the confirmed order. The specific scope of planning, responsibilities, and team configuration shall be determined by the order.
2.2 Wedding Preparation and Communication
The Studio shall communicate with the Client regarding wedding preparations in a timely manner and reasonably coordinate the relevant service providers. The Client shall provide the necessary information, confirm wedding arrangements, complete required preparations, and respond to requests for confirmation within the agreed timeframes. If the Client delays confirmation, provides incomplete information, or makes last-minute changes that affect the services, the Studio may adjust the arrangements as reasonably necessary.
2.3 Venue and Service Provider Reservations
The Studio shall coordinate the reservation of venues, celebrants, and other service providers in accordance with the confirmed wedding arrangements. If an originally planned venue or service provider cannot be secured, the Studio shall promptly inform the Client and make reasonable efforts to offer an alternative date, venue, or service provider. Any alternative arrangement involving changes to the services or pricing shall be subject to confirmation by both parties. If no reasonable alternative can be provided, the fees corresponding to the services that cannot be delivered shall be refunded.
2.4 Changes to Staff and Service Providers
The Studio may adjust its staff or collaborating service providers when necessary and arrange suitable replacements with the relevant professional capabilities, while informing the Client in a timely manner. Such adjustments should, in principle, maintain the agreed scope, standard, and deliverables of the services. If the order expressly specifies a particular key professional or service as non-substitutable, the Studio shall discuss any proposed changes with the Client and seek a mutually acceptable solution.
2.5 Changes to Wedding Arrangements
The Studio may reasonably adjust the wedding time, location, schedule, or order of activities based on venue availability, official restrictions, service provider arrangements, and safety conditions. Where the nature of the ceremony, main services, and team configuration remain substantially the same, and a reasonably comparable alternative is provided, the order shall generally be considered fulfilled as agreed. If the adjustment involves a venue or service with a different price, both parties shall confirm the corresponding price difference. If an essential service expressly identified in the order as non-substitutable cannot be provided, both parties shall discuss appropriate adjustments to the services and fees.
2.6 Cooperation by the Client and Guests
The Client and wedding guests shall comply with applicable Icelandic laws, venue regulations, and reasonable safety instructions provided by the staff. They shall also respect the religious beliefs and ceremonial requirements of the celebrant. If delays, reduced services, or the inability to complete certain arrangements result from the Client’s or guests’ late arrival, insufficient preparation, last-minute changes, early departure, or other circumstances attributable to them, the Studio shall not be liable for the resulting impact to the extent directly caused by those circumstances. In such cases, the Studio shall have no obligation to provide a complimentary replacement ceremony, extend service hours without charge, or refund the corresponding fees.
2.7 Third-Party Expenses
Unless expressly included in the order, expenses relating to wedding venues, celebrants, permits, transportation arrangements, special props, and other third-party services shall be borne by the Client. Any reasonable additional charges arising from circumstances attributable to the Client, including venue overtime fees, cleaning fees, service provider waiting fees, or other additional expenses, shall be borne by the Client once verified.
Article 3 | Marriage Registration and Legal Matters
3.1 Scope of Services
If the order includes assistance with marriage registration in Iceland, the Studio shall provide the agreed services, which may include guidance on application procedures, document preparation and organization, assistance with document submission, and communication with relevant authorities. The specific scope of assistance shall be determined by the confirmed order.
3.2 Client Information and Application Responsibilities
The Client shall provide all required identity documents, marital status information, and other relevant materials truthfully, completely, and within the required timeframes, and shall ensure that all submitted documents are authentic and valid. The Client shall bear responsibility for delays, unsuccessful applications, or legal disputes resulting from concealed information, false or incomplete documents, late submissions, or failure to meet the applicable eligibility requirements.
3.3 Registration Decisions and Legal Validity
The acceptance, review, and approval of marriage registration applications are determined by the relevant Icelandic authorities. The Studio is responsible for providing the assistance agreed in the order but does not guarantee that an application will be approved. The Client is responsible for confirming the legal recognition and validity of the marriage in their country of nationality, country of residence, and any other relevant jurisdiction, and should seek advice from a qualified legal professional where necessary.
3.4 Cancellation of Marriage Registration Assistance
Marriage registration assistance involves administrative procedures and preparatory work. If the Client cancels the order or the application cannot be completed for reasons attributable to the Client, the Studio shall not refund the fees paid for this part of the services.
Article 4 | Wedding Ceremony and On-Site Coordination
4.1 Ceremony Arrangements
The ceremony time, location, celebrant, format, decorations, and other arrangements shall be based on the confirmed wedding plan. The Studio shall coordinate the services included in the order and reasonably arrange the sequence of activities according to on-site conditions.
4.2 Ceremony Schedule
The Client and guests shall arrive at the wedding location at the agreed time and comply with the venue’s and celebrant’s scheduling requirements. If late arrival by the Client or guests results in a shortened, delayed, or cancelled ceremony, or causes additional expenses, responsibility shall be determined according to the actual circumstances and the parties responsible.
4.3 Venue Rules and Environmental Protection
The Client and guests shall comply with all applicable environmental, cleaning, and venue-use regulations. Materials that may cause environmental pollution or damage to the venue, including confetti, flower petals, decorations, or other items prohibited by the venue, must not be used without the venue’s permission. Any reasonable cleaning costs, repair expenses, or penalties resulting from violations by the Client or guests shall be borne by the responsible party.
4.4 Service Provider Interruptions
If a service provider is unable to perform the agreed services on the wedding day due to sudden illness, an accident, or other circumstances, the Studio shall promptly inform the Client and make reasonable efforts to arrange a suitable replacement with the necessary professional capabilities. If no reasonable replacement service can be provided, the Studio shall offer an appropriate refund for the services not performed or another reasonable remedy.
4.5 Last-Minute Requests
Any last-minute requests for additional decorations, extended service hours, additional photography or videography, or other services must be confirmed by the Studio and the relevant service providers. Additional fees shall be settled separately.
Article 5 | Hair and Makeup Styling
5.1 Scope of Services
The Studio shall provide bridal hair and makeup, groom styling, trial sessions, on-site touch-ups, and other agreed services according to the confirmed order. The specific services, duration, location, and fees shall be determined by the order.
5.2 Styling Consultation and Preparation
The Client shall communicate styling preferences, special requirements, and relevant preparation needs to the stylist in advance and complete any necessary skin, hair, or other preparations as advised. If the Client arrives late, is insufficiently prepared, or changes the requirements at short notice, the stylist may adjust the arrangements according to the circumstances.
5.3 Accessories and Special Styling
The Studio shall provide basic accessories and standard styling items from its available collection. Special accessories, wigs, hair extensions, and other specialized styling requirements must be discussed in advance. Any additional material or service fees shall be confirmed by both parties beforehand. The stylist may decide whether a special request that has not been agreed upon in advance can be accommodated under the on-site conditions.
5.4 Styling Approval
Upon completion of the hair and makeup styling, the Client shall review the results and promptly request any reasonable adjustments. Once the Client has approved the completed styling, the individual hair and makeup service shall be considered fulfilled.
5.5 Skin Conditions and Allergies
The Client shall inform the stylist in advance of any known allergies, skin conditions, recent treatments, or other circumstances that may affect the safety of the styling service. The Studio shall provide services in accordance with reasonable professional standards. If significant discomfort or safety concerns arise, the stylist may adjust or suspend the service.
5.6 Styling Results and Longevity
Styling results may vary depending on individual skin type, hair type, and facial features. The longevity of hair and makeup may be affected by Icelandic weather conditions, wind, humidity, and the Client’s activities. The Studio shall take reasonable styling and setting measures but cannot guarantee that the hair and makeup will remain in their original condition throughout the entire wedding day.
5.7 Touch-Ups and Additional Services
An individual hair and makeup service is considered completed once the styling has been finished and approved by the Client. Subsequent makeup touch-ups, hairstyle adjustments, and continuous on-site assistance constitute additional styling services, the scope of which shall be determined by the order. Additional clients, location changes, or extended service hours must be confirmed by both parties and may incur additional charges.
5.8 Service Interruptions
If the Client’s physical condition or on-site hygiene or safety conditions make it unsuitable to continue the service, the stylist may suspend the service and discuss an appropriate solution. If the service cannot be completed for reasons attributable to either party, the matter shall be handled according to the services actually performed and the respective responsibilities of the parties.
Article 6 | Photography and Videography
6.1 Scope of Services
The Studio shall provide wedding photography, videography, and related visual production services according to the confirmed order. The shooting duration, team configuration, coverage, number of photographs, video specifications, and other deliverables shall be determined by the order.
6.2 Artistic Direction
Photography, videography, and post-production shall be carried out by the relevant professionals based on their professional experience and the Studio’s established visual style. The Client may communicate preferences and provide references in advance. The team shall take these into consideration where reasonably practicable. Actual results may vary depending on weather, lighting, environmental conditions, the wedding schedule, and the individuals involved.
6.3 Shooting Arrangements
The photography and videography team shall reasonably arrange coverage according to the wedding schedule, on-site conditions, and available shooting opportunities. The Client shall cooperate with necessary shooting arrangements and assist in notifying guests who are required for group photographs. If certain images cannot be captured due to absent guests, delays in the wedding schedule, venue restrictions, or last-minute changes requested by the Client, responsibility shall be determined according to the actual circumstances and causes.
6.4 Original Photographs
Original photographs refer to camera-generated JPG files that have not undergone manual selection or retouching. In principle, the Studio shall deliver all readable original JPG files produced during the shooting day. Quantities stated in the order, such as “400+ photographs,” refer to the minimum number of shutter actuations promised under normal circumstances when the booked services are completed. The actual number of photographs taken and delivered may vary depending on the shooting activities, on-site conditions, and circumstances of the day, and shall be based on the actual shooting results. Original photographs may include repeated compositions, out-of-focus images, exposure issues, or less-than-ideal expressions and movements. Original photographs shall be delivered at a resolution suitable for social media sharing and everyday viewing on mobile devices. High-resolution, print-quality files shall be provided only for the retouched photographs included in the confirmed order.
6.5 Retouched Photographs and Edited Videos
Retouched photographs and final edited videos shall be produced according to the confirmed order. The Studio shall exercise professional discretion regarding post-production style, color grading, editing, and music selection.
6.6 File Delivery Scope
RAW photographs, unedited video footage, project files, and other production working files are not included in the standard deliverables.
6.7 Download and Storage
The Studio shall deliver files through an online download link. The Client shall download and back up all delivered files within 30 days of receiving the delivery notification. The Studio shall retain original photographic and video materials for one year from the shooting date. The Client shall complete photo selections before the storage period expires and allow reasonable time for post-production. After the storage period has expired, the Studio may delete the relevant files. Extended storage or re-uploading of files may be arranged separately by agreement.
Article 7 | Post-Production and Revisions
7.1 Post-Production Style
The Client may communicate reasonable post-production requests before editing begins. The Studio shall complete post-production in accordance with the confirmed order and its established visual style.
7.2 Standard Revisions
The Client shall submit any reasonable standard revision requests in one consolidated list within seven days of receiving the final deliverables. The Studio shall address such requests within the scope of the original order. Additional revision requests submitted after this period may be subject to a separate quotation. If the delivered work contains actual quality issues or does not meet the agreed delivery requirements, the Studio shall address the matter according to the circumstances.
Article 8 | Copyright and Use of Work
8.1 Copyright
Copyright in photographs and videos shall remain with the creators or other rights holders legally entitled to such rights. Purchasing the services does not constitute a transfer of copyright.
8.2 Client Use
The Client may use the delivered photographs and videos for personal archiving, private sharing, and posting on personal social media accounts. Commercial advertising, brand promotion, commercial publication, and other commercial uses require separate authorization.
8.3 Studio Portfolio and Promotional Use
The Studio may use photographs and videos featuring identifiable individuals on its official website, social media accounts, portfolio, and promotional materials after obtaining the relevant individuals’ explicit consent. The scope and conditions of such consent shall be governed by a separate portfolio and promotional use authorization. Consent may be withdrawn at any time. The Studio shall handle subsequent use and previously published materials in accordance with applicable data protection laws.
Article 9 | Weather Conditions and Wedding Adjustments
9.1 Weather Assessment
The Studio shall use official weather forecasts and warnings issued at 18:00 Icelandic local time on the day before the wedding as an important reference. Final arrangements shall also take into account actual weather, road conditions, and safety considerations on the wedding day.
9.2 Indoor Weddings
Indoor weddings shall generally proceed as originally scheduled. Ordinary changes in weather conditions shall not affect the normal performance of indoor wedding services. If extreme weather, road closures, official restrictions, or other objective circumstances make the venue unavailable or prevent the parties from reaching it safely, the relevant provisions on force majeure and service interruptions shall apply.
9.3 Outdoor Weddings
Outdoor weddings may be affected by rain, strong winds, low temperatures, road conditions, and other natural factors. The Studio shall make every effort to ensure that the Client’s wedding proceeds successfully. Accordingly, the Studio reserves the right to change the outdoor wedding arrangements based on the actual weather and natural conditions at the time of the wedding. For the purposes of this clause, changes to the wedding arrangements refer specifically to changes in the wedding location. If the Client insists on refusing the change of location despite conflicting weather or natural conditions, and the wedding must consequently be cancelled, no refund shall be provided.
9.4 Outdoor Photography and Package Downgrades
Outdoor photography included in a wedding package is subject to the actual weather, road conditions, and safety circumstances on the wedding day. If the originally planned outdoor photography cannot be completed due to weather or safety reasons, the Studio may downgrade the order to a corresponding lower-tier package from the wedding price list confirmed by both parties, based on the services actually provided, and refund the price difference between the two packages to the Client. The wedding ceremony and other services already completed shall remain subject to the original order. Any package downgrade shall be based on the services actually delivered and the corresponding package configuration. If the services actually delivered do not correspond exactly to a standard package configuration, the Studio shall reasonably calculate and refund the value of the unperformed services based on the completed services and the pricing structure of the original order.
9.5 Rescheduling Restrictions for Outdoor Photography
Outdoor photography included in a wedding package forms part of the combined services scheduled for the wedding day. If the originally planned outdoor photography cannot be completed due to weather or safety reasons, the Studio shall apply the package downgrade and refund provisions under Section 9.4 and shall not arrange complimentary outdoor photography on another date.
9.6 Safety Decisions
The Studio and its staff reserve the right to suspend, modify, or terminate outdoor ceremonies or photography activities that present significant safety risks based on actual weather, road, or on-site conditions.
Article 10 | Cancellation Policy
10.1 Cancellation by the Studio
If the Studio is unable to fulfill the order due to illness, an accident, or other circumstances, it shall make reasonable efforts to provide alternative arrangements. If no reasonable alternative can be provided, the Studio shall offer an appropriate refund for the unperformed services or another reasonable remedy. Weather-related circumstances and force majeure shall be handled in accordance with Articles 9 and 12.
10.2 Cancellation by the Client
If the Client cancels a confirmed wedding order, the following refund schedule shall generally apply to service fees already paid, excluding marriage registration assistance and any special services expressly agreed otherwise by both parties.
Notice Before Wedding Date Refund Percentage
30 days or more 100%
15–29 days 50%
7–14 days 25%
Less than 7 days 0%
The cancellation date shall be determined by the time the Studio receives the Client’s clear written cancellation notice, calculated according to Icelandic local time. Third-party expenses that were disclosed to and accepted by the Client in advance, reasonably paid by the Studio, and are non-refundable may be settled separately according to the actual circumstances. Such expenses shall not be deducted more than once.
10.3 Cancellation of Combined Packages
Where the Client books a combined package including the wedding ceremony, photography, videography, and hair and makeup styling, all included services shall form a single wedding order. Cancellation, rescheduling, and refunds for the entire order shall be governed by the wedding cancellation and rescheduling provisions of these Terms and Conditions. If the Client requests the cancellation or modification of individual services, the Studio may recalculate the price based on the revised service configuration, expenses already incurred, and any package discounts included in the original order. The order shall be adjusted once both parties have confirmed the revised arrangements.
10.4 Marriage Registration Assistance
Cancellation and refunds relating to marriage registration assistance shall be handled in accordance with Section 3.4.
10.5 Failure to Attend
If the Client fails to attend the wedding as scheduled and the services cannot reasonably be completed on the original date, the booking shall generally be treated as a same-day cancellation.
Article 11 | Rescheduling and Order Modifications
11.1 Rescheduling Requests
The Client should, where possible, submit requests for rescheduling or significant changes to the wedding arrangements in writing at least 15 days before the original wedding date. Rescheduling requires confirmation by both parties and is subject to the availability of the venue, celebrant, staff, and other relevant service providers. For changes requested close to the wedding date, the Studio shall assess feasibility based on the actual circumstances.
11.2 Fees and Expenses
Payments already made for the services shall generally be transferred to the new wedding date. Additional expenses arising from rescheduling or order modifications, including venue fees, service provider cancellation charges, transportation, accommodation, special props, and other reasonable third-party costs, shall be settled separately after confirmation by the Client. The Studio shall provide supporting information for such expenses.
11.3 Cancellation After Rescheduling
If the Client requests rescheduling within 29 days before the original wedding date, and the Studio agrees to retain the original order while changing the wedding date, any subsequent cancellation shall generally be subject to the lower refund percentage calculated using either the original wedding date or the new wedding date. For rescheduling confirmed 30 days or more before the original wedding date, any subsequent cancellation shall be calculated based on the new wedding date.
Article 12 | Force Majeure and Service Interruptions
If the wedding is affected by natural disasters, extreme weather, government restrictions, major transportation disruptions, or other events beyond the reasonable control of either party, both parties shall first seek reasonable alternative arrangements. If the services cannot be completed, the Studio shall calculate the charges based on services already provided and reasonable, non-refundable expenses incurred. Any remaining amount shall be refunded accordingly. If services are affected by equipment failure, sudden illness of staff, or the unexpected inability of a service provider to perform, the Studio shall promptly explain the situation and offer a reasonable remedy.
Article 13 | Personal Safety
13.1 Outdoor Risks
Outdoor weddings and photography sessions in Iceland may involve slippery surfaces, concealed holes, loose rocks, uneven terrain, unexpected waves, and other natural hazards. The Studio and its staff shall take reasonable safety precautions and provide necessary warnings regarding significant risks that are known or reasonably foreseeable.
13.2 Safety Responsibilities of the Client and Guests
The Client and guests shall exercise reasonable care according to their physical condition and the surrounding environment. Before walking, stepping backward, turning, climbing, or changing position, they should observe their surroundings and ensure that it is safe to proceed. Positioning and movement suggestions provided by staff are intended as ceremony or photography guidance. Participants shall assess their own safety based on actual conditions and may refuse any action they consider dangerous.
13.3 Liability for Accidents
Where the Studio and its staff have fulfilled their reasonable duty of care, liability for natural hazards that could not reasonably have been foreseen or prevented shall be determined according to the actual circumstances. The Studio shall bear responsibility to the extent that damage or injury results from unreasonable or dangerous instructions, failure to exercise reasonable care, or improper use of equipment by its staff. Where damage or injury results from the Client or guests entering dangerous areas without authorization, disregarding clear safety warnings, or independently engaging in hazardous activities, liability shall be determined according to the actual fault of the parties involved.
13.4 Personal Travel Arrangements
The Client and guests are responsible for arranging their own transportation, accommodation, and other personal travel activities, and for the associated responsibilities. Activities requiring professional guides, specialized safety equipment, or permits shall be arranged through appropriately qualified service providers.
Article 14 | Complaints and Dispute Resolution
The Client may submit complaints through the Studio’s designated contact channels. The Studio shall respond within five business days. Both parties shall first seek to resolve disputes through amicable discussion.
Article 15 | Privacy and Personal Data
The Studio shall process personal data in accordance with applicable data protection laws. Such data may include the Client’s name, contact information, booking details, marriage registration documents, photographs, and videos. Personal data shall be used for booking management, wedding planning, service provider coordination, service delivery, production, and delivery of the final work. Where necessary, relevant information may be shared with staff, service providers, and competent authorities involved in delivering the services. The Client has the right to access, rectify, or request the deletion of personal data, as well as other rights provided under applicable law. Public display and promotional use of photographs and videos shall be governed by the authorization provisions in Article 8. Further details regarding personal data processing shall be provided in the Studio’s separately published Privacy Policy.
Article 16 | Application and Amendments of These Terms
These Terms and Conditions apply to wedding planning, ceremony arrangements, photography, videography, hair and makeup styling, and related combined services provided by Iceland On Image. Where the Client books a combined package that includes a wedding ceremony, all relevant services shall be subject to the cancellation, rescheduling, and refund provisions of these Terms and Conditions. If the Client has special requirements concerning service arrangements or contractual terms, these may be discussed with the Studio before booking and agreed separately in writing. Any special arrangements confirmed by both parties shall take precedence over the corresponding provisions of these Terms and Conditions for the relevant order. These Terms and Conditions shall be governed by and interpreted in accordance with Icelandic law. Nothing in these Terms and Conditions shall exclude or limit any mandatory consumer rights provided by applicable law. If any provision conflicts with mandatory legal requirements, the applicable law shall prevail, while the remaining provisions shall continue in effect. The Studio may update these Terms and Conditions in response to business or legal requirements. Confirmed bookings shall remain subject to the version of the Terms and Conditions accepted at the time of booking, unless both parties agree in writing to an amendment.
These Terms and Conditions are governed by Icelandic law. Studio-fræ ehf. reserves the right to interpret and amend these Terms and Conditions, subject to applicable law.